Hi! I experience that I always get a email notification if...

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1790 days, 5 hours, 50 minutes ago

emork the lizard king

Hi! I experience that I always get a email notification if...

Hi!

I experience that I always get a email notification if a in-game message is sent to me opening a new thread and that the email noticifcations are unreliable for messages that are sent via reply to an existing thread. Anyone sees the same pattern?

I talk about in-game messages only, not about forum messages.

1790 days, 5 hours, 19 minutes ago

RE: Hi! I experience that I always get a email notification if...

Emork, I'm sure you already checked. But sometimes the messages go to my junk folder.

1790 days, 3 hours, 31 minutes ago

RE: Hi! I experience that I always get a email notification if...

I randomly don't get an email notification. Sometimes leading to confusion amongst allies/opponents that I am ignoring them. This has happened since the bad old days.
Is this the bug behaviour? If so, it's the first step to figuring it out.
Remember the disconnect bug took 2 years to find, and BB only did so by chance perusing the code.

1790 days, 1 hours, 11 minutes ago

rkious

RE: Hi! I experience that I always get a email notification if...

Same here...

1790 days, 0 hours, 55 minutes ago

RE: Hi! I experience that I always get a email notification if...

.. same here ...

1790 days, 0 hours, 42 minutes ago

RE: Hi! I experience that I always get a email notification if...

I don't find any pattern to the lost messages. It's been better the last year-ish but if I ever have an ally that requires some tight coordination I'll use email outside of the NU.

1789 days, 22 hours, 30 minutes ago

emork the lizard king

RE: Hi! I experience that I always get a email notification if...

Thx for the respones! And yes, I check my junk folder. I still can't be 100% sure that the lost messages are caused by Nu because providers have a low level spam filter which won't even deliver to the junk folder. But if more players have this problem ...

This wouldn't be a problem if the in-game message interface would be improved a bit. I assume that many players who do heavy in-game communication with more than one other player or groups of players agree that the overview gets lost quickly and with many and long open threads it's nearly impossible to check for NEW messages in resonable time. The message-by-player(s) filter doesn't work properly - it often doesn't show messages which do fit to the filter criteria. And the message history of the diplomacy tab is so slow that you also can't use it for regular checks.

I think about creating a feedback issue to do something about it mid-term - at least a small hint on unread messages.

1789 days, 22 hours, 17 minutes ago

fred vom jupiter

RE: Hi! I experience that I always get a email notification if...

The in game message system is very strange and it confused me alot in my games.
Especially when an ally replies to your messages and the topics get longer other messages get easily lost as i sometimes forget to scroll down.
Exchangine messages via email is much more convenient anyways, so maybe use the in game message system only for public messages to multiple players and for ally-communication only use email. Just a suggestion.

1789 days, 20 hours, 46 minutes ago

emork the lizard king

RE: Hi! I experience that I always get a email notification if...

Yeah, Fred, I also use PM insome games. But not all players want to exchange PM. Additonally the in-game system could be a nicy and easy way to organize and store messages of different players in different games - if it would be improved a bit.

1789 days, 20 hours, 13 minutes ago

RE: Hi! I experience that I always get a email notification if...

In terms of reliability I had some issues where I had to regularly reset the email address of my account, but these have gone away.

Perhaps this might be why some people don't discuss things with an in-game thread and continously start new ones (annoying!)

In terms of usability, yes what we have could be improved. I have had to tell people to go back to the diplomacy message log to see older messages as recently as two days ago.

Suggestion for @joshua

1) Remove the activity box on the side of the home page
2) Add two buttons (like the ships or bases buttons). One for public threads of the game (e.g. joins/drops/dead etc) including also "propaganda" style messages, another for messages from in-game players.
3) These Buttons need to be super visible when messages arrive, like change "colour" if there is "mail" to read. (The buttong for messages from In-game players could even blink and play a one-off sound "you have mail!")
4) As you click on these buttons it takes you the full page-wide activity feed. Similar to for example http://planets.nu/#/activity/category/9

Each game would have something similar to two hidden "categories" or tags created by the system: game-x-public and game-x-private messages.

1789 days, 19 hours, 33 minutes ago

RE: Hi! I experience that I always get a email notification if...

@Figak:
I do start new ingame-threads every now and then because I'm too lazy to scroll down and find the old thread. Sorry for that. ;-)

A simple suggestion for @Joshua :
why not add a link to e-mails that directly take you to the in-game thread?
Then it would be easier to reply in the right thread.

1789 days, 18 hours, 41 minutes ago

emork the lizard king

RE: Hi! I experience that I always get a email notification if...

I tend to start a new in-game thread now for every single message I send and ask my allies to do the same because - as stated in my starting post - I experience that I often get no email notification for replies to existing threads.

An in-game message to me without email notification has 50% chance to be overlooked. And this is not because I am careless about these messages.

1789 days, 15 hours, 46 minutes ago

RE: Hi! I experience that I always get a email notification if...

Maybe Emork is just trying to gain a little extra time in his InGame diplomacy or excuse himself for not replying until he has his LCCs in position.

If you are in negotiations with Emork and he is not replying you should assume the worst! You better attack now before it's too late!
;-)