Cargo Lost in Transfer Planet -> Ship

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2872 days, 7 hours, 3 minutes ago

I just experienced an error-message that i was not able to capture.
However, it popped up in the moment i gave order to transfer 1,200 Kt of Supplies to an LDSF.
I exited the game, came back, and now the Supplies are nowhere to be found, neither on the planet, nor any orbiting Ships; they also were not sold or used otherwise, as far as i can tell.

Game is:12172: Cygnet System
Turn #: 61
Involved Ship: LDSF #286
Location: Planet #438: Thorak
Time of occurence: about 22:01, according to the clock on planets.nu ;)

Can someone please take a look at this ? o_0
I really would like to get back those supplies... .

Thanks in advance,
Shrambot

2872 days, 6 hours, 44 minutes ago

lame duck

RE: Cargo Lost in Transfer Planet -> Ship

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There were a few examples were the 'loss' turned out to be a display bug. Is the cargo still lost after
closing the browser, deleting cache and so on? Still a disturbing instance but at least easy to discover.

Good luck getting your supplies back!

Duck

2872 days, 6 hours, 15 minutes ago

shrambot

RE: Cargo Lost in Transfer Planet -> Ship

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Thanks for the reminder (deleting cache)... but it did not work.
Using a different browser ultimatly proved that this is not the issue.

Reseting this actual location (meaning reseting all objects at this location) to the status at the beginning of the turn would be nice.
But i think the best i can hope for will be a complete reset of the turn for me... .

2871 days, 21 hours, 13 minutes ago

darvster

RE: Cargo Lost in Transfer Planet -> Ship

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I had this happen to me a few months ago.

http://planets.nu/discussion/wheres-my-supplies-gone

Looks like it was a bug, although I thought Joshua had fixed this. To be honest, I probably wouldn't have noticed it if a bov planet wasn't involved.

2870 days, 10 hours, 45 minutes ago

shrambot

RE: Cargo Lost in Transfer Planet -> Ship

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*Bump*

2870 days, 10 hours, 15 minutes ago

turssi

RE: Cargo Lost in Transfer Planet -> Ship

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I get a kind of similar thing when I do the following steps:

a) Build torpedoes at a SB
b) Click the Transfer button straigth while Build Torpedoes screen still open

Money is gone, minerals are gone, but there are no torps to transfer.

Luckily navigating to the ship I got in orbit waiting for the ships solves this. The newly built torps are available then I click Transfer in the ship screen.

2870 days, 7 hours, 15 minutes ago

shrambot

RE: Cargo Lost in Transfer Planet -> Ship

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@ Turssi:
Tried a lot of different things so far, closing the Browser and reopening it was what i did first.
So far i cleared the Cache and even tried a different Browser.

I really don't know how this mistake can be on the clientside... .*puzzled*

2867 days, 19 hours, 17 minutes ago

shrambot

RE: Cargo Lost in Transfer Planet -> Ship

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So, 2 Turns later still no response from the dev's.

I used the Timemachine to take a look at the turn prior to the Supplies-Los (Turn 60).
I summed up all the Supplies that:
- were present at the planet
- came in via Freigther
- were build on the planet via factories
- Cash beeing used / taxing

In turn 61 (the turn when the 1,200 Supplies were lost), i summed up the Supplies again, and i am indeed 1,200 Supplies short. No additional Cash was present, nor were Structure worth 1,200 Supplies build (including Starbase).
I took into account:
- Structure-Building
- Starbase-Building
- selling the Supplies
- Supplies produced by the Factory

Did i miss something ? o_0

What do i have to do to get the supplies back (or at least a response*) ?
Was i naughty somehow ? >:)=

Regards,
Shrambot

*I know there is a lot of work to do. On the other hand, figuring out that the Supplies were indeed lost took my less then 5 minutes and a calculator... . I just double-checked the Infos given here.

2862 days, 6 hours, 55 minutes ago

shrambot

RE: Cargo Lost in Transfer Planet -> Ship

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Is someone actually reading this ? o_0

2862 days, 6 hours, 45 minutes ago

turssi

RE: Cargo Lost in Transfer Planet -> Ship

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Did you register this at the Feedback site?

2862 days, 6 hours, 5 minutes ago

shrambot

RE: Cargo Lost in Transfer Planet -> Ship

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So far not, for a simple reason (actually 4 reasons):

1. I reported this way before the Feedback-System was included.
2. This bug is somewhat minor, it only applies to 1 Player (me). It is important for ME, not the community, nor the game itself.
3. The Feedback-System would be cramped full as soon as any bug would be reported there.
4. The Feedbacksystem does not differ Suggestions from Bugs (and there are 2 kinds of bugs: this kind (can not be repeated on purpose, afaik), and the kind of bugs that can be repeated (and thus might be exploited)). I will post it immediatly as soon as the Feedback-System has such subdivisions.

Which reminds me to suggest this kind of dividing... .