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New Public User Feedback System

Friday, October 07, 2011
We have implemented a new public user feedback system for tracking your suggestions and bug reports. The new system is powered by UserVoice which allows each participant to vote up the ideas or issues they think are most important. This will allow you, our fantastic community, to help with prioritizing and tracking our work.  

Why are we doing this? There has been a tremendous number of suggestions and bugs reported in the forums over the past year. While we have tried hard to capture every single one of those bugs and suggestions in our internal systems a few of them have slipped through the cracks. Many of you have asked to be able to see more clearly what we are working on and to ensure that those bugs are not missed. We want that too, and we want you to help decide what we work on. This is where UserVoice comes in.

The new system can be found here: http://planets.uservoice.com 

It is also available from the "Feedback" link on the main site menu. 

Now we need your help


We have a big list of things on our internal list, but many of them appear out of date or not that important. Plus we know we don't have everything in one good organized list. So now we need your help to bring up all the issues you know are still open or outstanding and enter them into our UserVoice. Feel free to link back to the original forum posts if you can find them.  

Take a look every few days at the feedback system and vote up the things you think are most important and we'll start working on them and completing them.  

You've asked for a louder voice and a more transparent system and this is our answer. Help us make it a success!


Comments

 
There are 12 comments - add your comment
seveiht - Friday, October 07, 2011 6:03 AM
Shouldn't bugs and suggestions be separate?
kwesy - Friday, October 07, 2011 6:34 AM
That's a good improvement. Thanks for listening :-)
solkar - Friday, October 07, 2011 7:33 AM
Great system. I will make intensive use of it !!

nakor - Friday, October 07, 2011 9:59 AM
Awesome!!! :-D
Will post the first issues soon!
sakawa - Friday, October 07, 2011 10:40 AM
NICE ONE! Great improvement! You could send a general email to everyone informing of this plus a tweet since the last one was quite a long time ago about this GREAT improvement and that the The Scorpius War has began and there Can Be Only One. ;-)
figak - Friday, October 07, 2011 12:46 PM
Love it.
figak - Friday, October 07, 2011 12:46 PM
Can you explain the differences of the statuses shown?
emork the lizard king - Saturday, October 08, 2011 6:27 PM
Very good, thanks! Developpers and users will benefit from this and the motivation of the community will stay at the current high level.

It's a basic system but it's already better than the bug/requirement engineering process of some companies I know.



emork the lizard king - Thursday, October 13, 2011 6:56 PM
Help! Should I report bugs directly in the new feedback system or still in the bug forum? If in the feedback system then this should work without spending a valuable vote.

For enhancements the vote system is great!
joshua - Thursday, October 13, 2011 7:51 PM
Enter them in the new feedback system. Indicate that it is a bug BUG:Whatever and put 1 vote to it.

When we close issues the votes are returned to you. We're closing the bugs with higher priority over anything else.
mjs68508 - Tuesday, January 10, 2012 2:55 AM
How does this work. When I try to vote or post something, it says unauthorized.
thin lizzy - Wednesday, March 21, 2012 8:13 AM
get outta here

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